The latest update re Compass was sent out to all GSL's and Admin/managers today from HQ.

There are a number of points to note in the letter:-
a) the need for a valid e-mail address to get a Compass log-in.
b) there may still be errors for Role/location - note the suggested fix
c) training/awards history - DO NOT change it if it's wrong - central fixing planned
d) check the Forum/messages on the Compass User Guides website for latest news/updates.

To: Group Scout Leaders (England and Wales only), County/ Area / Region (Scotland) and District Commissioners, Administrators, Secretaries, Appointment Secretaries cc: UK Headquarters circulation list Dear members, Thank you for all your efforts in using and working with Compass so far. In your role supporting the Scout Group we wanted to highlight some of the on-going work that is taking place to launch the Compass system for use by all members.   Today all members for whom we have an email address will receive an invitation asking them to register as a Compass user. We know that we have not got an email address for everyone in every role and so if there is a member who does not receive their invitation to register please ask them to contact their local administrator. An email address recorded in Compass is a requirement for registering as a Compass user.  This means that a personal email address needs to be added to each member’s record so that the member can then register as a Compass user using this email address. The data on adult volunteer records has now been fixed as much as possible with the focus on fixing the location of where a member carries out their Scouting. A small fraction of members may still spot some errors in their location (which Section/Group etc they are assigned to) due to the data being incorrect in the old membership system. We are working on a function for Compass that will allow the location of a member’s role to be edited locally, so an update on how to amend this will follow. If it is really urgent to amend a member’s role location then this can also be overcome by opening a new role in the correct location, then closing the role in the incorrect location. Members may still see some errors in their past training history and Awards history. We are currently working on some additional data migration fixes to this. If an error is spotted on a training record that was migrated to Compass from the old membership system please do not try and amend this as we are continuing to work on ways to fix this. However, if your training record looks correct then it is fine for members with a training role (e.g. Training Advisers, Administrators, Training Managers etc) to make updates and edits to your record.  All members can currently edit their personal details, communication preferences and emergency details. Thank you for bearing with us while we did as much work on this data as we could. We know the delay in opening up Compass to all has been frustrating but it was important not to cause more issues by opening up too soon when there were known errors in people’s records that we could fix. A version of this email has also been sent to all Group Scout Leaders in Scotland, Northern Ireland and British Scouting Overseas groups, and to all Assistant Group Scout Leaders and Group Contacts in the UK to bring them up to speed about the imminent launch of Compass to all members. It also provides the same briefing on some of the expected errors that may be seen in member role location and training records, and what to do if a member has not got an email address on Compass so is unable to register. Thank you for all the support you are giving to members locally with the launch of Compass, especially in these first few weeks of Compass being open to all members. Your efforts are greatly appreciated for helping make the launch of Compass work for everyone. Do keep your questions shared on the user forums on scouts.org.uk/compass or contact the Scout Information Centre on 020 8433 7100/0845 300 1818 or This email address is being protected from spambots. You need JavaScript enabled to view it.. Yours, The Scout Association